FAQ

We specialize in premium induction cooktops across several exclusive collections:

• Black Matte: Sophisticated matte black finishes for modern kitchens
• CrownSound™: Advanced audio-responsive technology for the culinary enthusiast
• Studio Collection: Professional-grade appliances for serious cooks
• Stainless Steel: Classic durability with contemporary design
• White Matte: Clean, minimalist aesthetic for bright kitchen spaces
• Outdoor Compatible Appliances: Weather-resistant units for outdoor kitchen installations

Yes, we offer specialized Outdoor Compatible Appliances designed with weather-resistant materials and construction. These units maintain exceptional performance in outdoor environments while withstanding various weather conditions.

Our CrownSound™ collection represents the pinnacle of kitchen innovation, featuring audio-responsive controls and precision engineering that responds to voice commands and environmental sounds for an intuitive cooking experience.

Each order receives meticulous attention to ensure perfection. We require 1-2 business days for order processing and quality verification before your premium appliance begins its journey to your kitchen.

We provide two premium shipping options tailored to your needs:

Yes, we ship to most international destinations worldwide, with the exception of select remote areas in Asia and other regions. We’ve established reliable global shipping partnerships to ensure your induction cooktops arrive safely and efficiently.

For our Outdoor Compatible Appliances, we provide specialized handling to ensure these weather-resistant units maintain their exceptional quality throughout transit. We deliver with the same precision that goes into crafting our appliances.

Your satisfaction is our priority. We offer a straightforward 15-day return policy from the date of receipt. If your appliance doesn’t meet your expectations, you can return it for a refund or exchange.

Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the simple return process.

For your convenience and security, we accept all major payment options:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. Our secure payment processing ensures your financial information remains protected throughout your transaction. We employ industry-standard encryption and security measures to safeguard your data.

Our customer service team understands the importance of timely delivery for your kitchen transformation projects. You can reach us at:

We understand that every kitchen transformation project is unique. Please contact us at [email protected] for any delivery-related inquiries or special requirements. Our team will work with you to accommodate your needs.